Throttle body corrosion.

Discussion in 'Bonneville' started by tj2, Sep 21, 2016.

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  1. darkman

    darkman Crème de la Crème

    Oct 26, 2015
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    Try asking the question on the facebook sites as well, it's not really the answer you would expect is it
     
  2. mixifix

    mixifix Active Member

    May 7, 2013
    128
    43
    mansfield
    Cheapo parts put on for a competitive market had 04 bonnie 6 month down road issues with chrome on wheels also rear suspension when I mentioned it I got told it was a cleaning issue also the parts put on for a competitive market pmsl
     
  3. Bikerman

    Bikerman Crème de la Crème
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    Oct 29, 2014
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    Them pictures are disgusting and Triumph should replace the items at once and without question, shame on them. I've been hearing a lot of bad things of late with regards to Triumph's after sales service, they really ought to buck their ideas up.
    £10,000 is not a small amount of money, if I were you I'd threaten to e mail every single motorcycle magazine with the pictures, and do it too, unless Triumph do the right thing. I had a problem years ago with being over charged by Triumphs own bike insurance, I went down the road that I mentioned above, and got a full refund. If you've bought the bike on HP, then get in touch with the finance company and tell them about it.
    I hope that you get it sorted out, you don't need to spend £10,000 to get this sort of unnecessary hassle.
     
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  4. John Will

    John Will Member

    Dec 5, 2016
    43
    18
    Bury St Edmunds.
    My Tiger 800 had no problems 5 years old 25,000 plus and cleaned with Muc Off used all year and de-salted when I got around to it. Do not think my T120 will do the same so it gets sprayed with Scottoiler FS 365. Muc Off can affect ally, roof rails on an Audi and various alloy parts on my cycles would cream up, not much help to you though.
     
  5. t552

    t552 Senior Member

    Nov 17, 2014
    326
    113
    Bristol UK
    Nice GT250M avatar. Had one for 35 years.
     
  6. Bikerman

    Bikerman Crème de la Crème
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    Yep brings back memories of my GT250A. Christ where have all the years gone :(
    image0-088.jpg
    Anyway back to the thread, I'm going off topic with this.
     
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  7. tj2

    tj2 Member

    Sep 21, 2016
    37
    18
    nowhere
    Nothing wrong with off topic....my tatty gt won best classic at a local bike show !!
    Well it was pissing down ;)
     
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  8. Pottsy

    Pottsy Well-Known Member

    Apr 10, 2016
    85
    78
    Plymouth, UK
    Gonna spray mine black over the winter, but should not have to do this on a new bike!
     
  9. tj2

    tj2 Member

    Sep 21, 2016
    37
    18
    nowhere
    Touch of excess on mainstand there.... Bet that was a bugger to get back onto wheels only !
     
  10. Bikerman

    Bikerman Crème de la Crème
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    Oct 29, 2014
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    Yes inexperience was the cause of that, sitting on the bike when on the main stand.
     
  11. tj2

    tj2 Member

    Sep 21, 2016
    37
    18
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    Well they are continuing to say that this is a cleaning issue......... This is their reply to my latest mail




    > Message Received: Dec 12 2016, 09:45 AM
    > From: "UK Aftersales Cases" <[email protected]>
    > To:
    > Cc:
    > Subject: RE: Warranty manager
    >
    > Dear Mr Williams
    >
    > Unfortunately we are unable to supply internal contacts to our UK customers. We have to manage all customer concerns received here at the Triumph UK Subsidary in the correct manner.
    >
    > We have raised your concerns with your the factory regarding the tarnishing in your throttle bodies. This can be removed and the original finish restored by cleaning and then regular maintenance to keep them in good order.
    >
    > This is not something that Triumph Motorcycles Ltd cover under warranty and as such the original decision not to supply new throttle bodies remains the same.
    >
    > Kind Regards
    > Triumph UK Subsidiary



    My reply....

    Ok fine...... I will be in touch with Charles Smart via normal post. I am not happy and feel that I am being fobbed off even more now that we have the winter weather.
    This is NOT a "cleaning issue", this is an issue with poor quality materials used on an exposed part.
    The issue arose in the SUMMER after around 300 miles covered, should have been reported to you by the supplying dealer at the first service.
    The issue has been there almost from the 2nd week of ownership.
    I am NOT a happy customer after spending almost £10000 on what is supposed to be a quality motorcycle.
    Terry Williams


    The saga continues.......
     
  12. Dougie D

    Dougie D Crème de la Crème

    Jan 30, 2016
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    Don't give up, Bikermans advice about threatening to email magazines is a good idea
     
  13. tcbandituk

    Subscriber

    Apr 8, 2016
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    What I did, when having a disagreement over the way my sectional garage had been put together, was set up a web page with pictures of the issues on it and a description of my dealings with the company.
    I didn't link it to my website or anything else, just sent them a direct link to the page saying that I had a web page set up to illustrate the problem.
    Oh and there was a visit counter in the corner of the page, which I may have tweaked.
    They seemed to assume it was generally available.

    Within 24 hours the regional manager was in my garden looking at the garage and agreeing it need rebuilding and would I please take the web page down.
    I agreed it would be taken down, but only once they had fixed the garage :)
     
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  14. Bikerman

    Bikerman Crème de la Crème
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  15. MickEng

    MickEng Noble Member

    Sep 29, 2016
    1,926
    450
    West Yorkshire
    Very poor customer service regarding parts of a £10k motor cycle that are obviously made from materials that are not fit for purpose or lacking the protection that would make them fit for purpose.
    The reason I use that phrase is because although the corrosion will probably not be affecting the performance of the bike it is adversely affecting the cosmetic quality of the bike which is a major factor when purchasing, it certainly affects the second hand value and part exchange value and as such can be classed as not fit for purpose and detrimental to the overall value of he bike.
    I would pursue this to obtain a satisfactory solution, if you have to name and shame,Triumph only have themselves to blame.
    Worth bringing up at the planned factory visit when they will most likely be presenting the fantastic levels of quality control that are in place.
    This is a genuine customer complaint that should investigated to determine the root cause of failure with robust corrective actions put in place.
     
  16. Creaky

    Creaky Well-Known Member

    Feb 25, 2015
    104
    93
    Nottinghamshire
    Just out of interest

    Just out of interest have you tried cleaning the marks off with warm soapy water and a soft bristled brush? If they do come off a wipe over with a cloth soaked in light oil should protect the surface for the future.
     
  17. tj2

    tj2 Member

    Sep 21, 2016
    37
    18
    nowhere
    yep done that but surface is now pitted and its back within days, plus I an NOT taking the tank off on a regular basis to clean corrosion off something that should not have corroded within a couple of weeks
     
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  18. Bikerman

    Bikerman Crème de la Crème
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    Oct 29, 2014
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    If you've bought this bike on HP, get in touch with them to tell them what's going on, don't forget they own the bike till you've made the final payment. I personally would'nt let this rest
     
  19. tcbandituk

    Subscriber

    Apr 8, 2016
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    Just to add, I was at our local Triumph dealers on Saturday and noticed one of their T120's had corrosion on the throttle bodies.
     
  20. ralphy

    ralphy Well-Known Member

    Mar 20, 2016
    118
    83
    Middle East/Devon
    My corrosion was evident after riding the bike back from the dealers (60+ miles and in the dry) and then stored in my garage for a few weeks.

    R
     
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