Servicing Dilemma

But why? VAT registration simply indicates that your turnover is above a certain threshold, that's all. And it is available voluntarily-l was VAT reg for 20 odd years without ever being close to compulsory registration due to turnover....

 

I would have thought that this is quite a simple matter. Triumph are not compelling anyone to have their bikes serviced at a dealers BUT if you want to take advantage of the warranty which they provide then you must comply with the conditions that they impose. One of those is that the bike must be serviced by an authorised dealer at the prescribed intervals.

Personally I don't have a problem with this. I have carried out servicing and major rebuilds on a variety of bikes over many years. Now, I agree with Joe McDonald and I would rather have the dealer do that work. I have purchased Triumph's extended warranty so have a total of 4 years warranty but also a 3 year service plan at just over £20 per month.

 

Not just turnover.

It should indicate a level of compliance. By requiring garages to be VAT registered, manufacturers can (in theory!) ensure that their business partners are adhering to UK tax laws and regulations.

This can also help manufacturers demonstrate their own compliance with tax regulations, reducing the risk of audit or penalties.

But as we all know any scheme is open to abuse and VAT registration is no guarantee…

 

I don't have an igloo it's just what I've read on occasion in the small smaller print it's probably to do with charging the customer more??

 

Thank you I know that there must be some reason for this clause to be in some warranties

 

That will be the road I will go down when I am in the market to change but won't be for a good while as I've only just had the Tiger but it will be an ex demo that still has virtually all its warranty remaining but the bike has been run in for me as it may take a while for me to get to that mileage that is why I didn't buy new this time around but saying that I've had more riding time in on the Tiger already than I virtually did on the firestorm in 10 years it's like a boost of enjoyment and it's my preference over my fishing which was the other way about next time though I think it will be a trident as was going to be before I got the 900 GT pro I was also concerned about going from litre engined bikes down to a 660 and may of felt a bit underwhelmed so 900 down to 660 may be less of a drop

 

Regarding the point/question about 'will the service indicator eventually lead to reduced performance or limp mode etc'. Well my Speed Twin 1200 was serviced by the Triumph dealer last September; by December the dealer had gone out of Business. Shortly after the service indicator (spanner) came on, well before any time or mileage trigger. So I've continued to ride it without any issues, other than the light. I've done about 6,000 miles since the last service and I'm getting close to the annual service date. So no problems with performance on my Speed Twin 1200 (2022) model.

 

Yes mate totaly agree with you. I think this was one of those cases brought by consumer organisations so years ago to the EU courts (something usefull from those for a change) in order to change the scam that is "Dealer Service". Conditions as you say ref; makers parts etc but essencially you can get your servie where you want. Maybe worth contacting Triumph and reminding of that.

 

This may well provide a solution enabling service reminder reset.

 

I agree entirely with your point @MightyBoosh however VAT registration seems to me to be the qualifying criteria.
Obviously it speaks nothing of their experience or knowledge, however it appears that this is what your service history will be judged on.

 

My cynical side says this is an interesting concept as by doing so, they, Triumph, aren't monopolising servicing (main dealer only etc. etc.) but could simply argue that they are looking after their IP rights.

umm....... sly, or not?

Either way, I think someone is playing games here to retain advantage/profit.

 

Has anyone reading this been running around with the service reminder on the dash lit for some time and found any issues other than the annoyance of the warning light itself?

 

Reread post #27 @Pegscraper

 

Here's my next bike I've heard that their forum is a very exclusive affair being that there is only three members about the same amount of Urals on British roads

 

Just looked at the Dealertool website and not counting the 400cc models which apparently have a different ECU, there are now 8 of the new models on which the software will not reset the service indicator. I can only see this list getting longer if they don't come up with a fix.

 

I was talking to a guy once with a ktm as my mate has the same bike.
It turns out he runs his own 4x4 business so has a few tools and knows a bit about vehicles/engines.
Naturally he can push certain things through the business i.e. tool purchases.
He informed me that the software and associated equipment to resolve the service light etc would cost him around £5k and he just wasn't prepared to spend that sort of money on such a minor inconvenience.

It's not only Triumph playing this game but keep an eye on the Chinese brands as they might just stick all this up them!

Kove ecu new with a map £110
Home done servicing..... no problem, send a video to WhatsApp

Etc etc.

 

I can see this affecting used bike sales and prices in the future with potential buyers being put off buying a bike with a service reminder showing on the dash. Who is going to pay exorbitant dealer servicing prices on a machine that's a few years old and worth a fraction of the new price?