FOR SALE New unused only opened box- POWER COMMANDER 5 bought in error, it is part 21-012 which until today was listed as fits Bonneville T120 2016 DynoJet US have said they will fix the site error; that doesn't help me much but I now need PCV part 21-023 apparently!! Possibly fits most 865 air cooled EFI models £275 ono
Wishbone If dynojet have listed it improperly then surely its up to them to correct their mistake and supply you the correct parts and pick up the mis sold item. Regards Joe.
Normally that would be my approach but: I saw it for sale in Germany and went to DynoJet.com to check if it fit, site listed 2 units 21-012 and 21-023 for Bonneville T120, so nabbed it at discounted price £300+post, arrived today and it appears that loom etc are different. Sent an email to Dyno UK which was answered quickly by US tech support: "That part number does NOT fit your bike. You need 21-023. Do you have a link that says the 21-012 fits so I can fix it? 20 seconds later got this " Nevemind, I found the link. I will fit it. Sorry." Assume fit means fix! So I guess its start again once I move the 21-012 model on to a new owner.
May ask if it can be re loomed or swapped, that's what happens when you try to snag a bargain sometimes but I can't help it I am a Scot and love to save money
Wishbone Nothing wrong with that. We all try to save a few quid here and there. I just thought a company such as dyno jet would want to be more helpful. Does wonders for their reputation. Regards Joe.
I have asked if it can be re- loomed, waiting for reply; To be honest I was impressed by a response to a question sent to UK email on a Friday night being answered by Tech support being answered within 30 mins. By Dusty in the States.
Wishbone Do hope it all works out for you. Like I said we all try to save a quid here and there so simple mistake. I will keep my fingers crossed for you. Regards Joe.
Cheers Buddy, I am in an email conversation with Dusty, Can't do loom change hoping for swap or return.
Result!! Dusty came back and offered the following: If I send to Office in Holland they will swap it out