Mytriumph App & 1200rs Speed Triple

Fry · Sep 10, 2021

Hello all,
I am new to the forum and to Triumph, just purchased a Speed Triple 1200RS.
I am trying to set up the connectivity and have an issue I cant resolve. Note: I am using a 1st gen Apple iphone SE (2016)
I have paired phone and headset to bike and it plays music and phone calls…so far so good.
Downloaded MyTriumph app and followed instructions to “enable navigation” in the settings, ‘pairing instructions’ section. It will not connect and also it shows a cross on the connection status on the app despite the phone being paired as above.

Please can anyone help out?
Kind regards
Fry

Ducatitotriumph · Sep 10, 2021

https://www.manualslib.com/download/1767767/Triumph-Connectivity-Module.html

You are not alone with your woes on that.
If you use the search function (on the top right) and enter "connectivity", you can then see some more info.
It seems to be extremely picky on the order of connecting things.
Basically, good luck

Neal H · Sep 10, 2021

I’m another 1200RS owner, but I can’t offer much hard advise, sorry!

I’ve also experienced connectivity issues where the nav seems to work then just immediately disappears with the app not paired message! I find I can normally get it working if I persevere by restarting the app. It’s a shame it’s such hard work as the bike nav works really well IF you can get it to work at all! Mine’s an Android phone so it isn’t just an iPhone issue.

That aside, the bike is awesome

Fry · Sep 11, 2021

Thanks all for your help.
I spoke with dealer yesterday who said this is a known issue with the RS and that an update was overdue for issue. They said it is due out imminently and will update on 1st service….fingers crossed!

C Jay · Sep 13, 2021

On my bike I had trouble too, I had to unpair my headset from my phone totally then i soley conect to the bike to the phone, then I turned on my headset and to repair it, it took quite awhile the first time to connect it all together.