Falling Off It!

Discussion in 'Triumph General Discussion' started by TonyG, May 2, 2021.

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  1. TonyG

    TonyG Noble Member

    Dec 1, 2016
    457
    313
    Bucks
    #21 TonyG, May 4, 2021
    Last edited: May 4, 2021
    Too late, I've told them!

    To be honest I was just so pissed off I just called them, plus I haven't made a bike claim since I started riding in 1976, any teenage incidents I just repaired myself at the time. Paid so much insurance over the years that I felt I should use it for once, but as you say I will probably regret it. Cost of the tank repair, speedo, and chaincase cover will probably be a fair bit, but I'm in the system now. My broker seemed quite good, put me onto their bike specific legal team who said they would deal with the insurers. Said I wasn't happy with the approved repairer's reputation and they said I don't have to use them. Leave it with them and they fully understand my wish to go with a Triumph dealer.
     
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  2. littleade

    littleade The only sane one here
    Subscriber

    Mar 17, 2015
    6,037
    1,000
    kidderminster Worcestershire
    Sounds like a decent broker you've got there ;)
     
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  3. Wessa

    Wessa Cruising

    Apr 27, 2016
    8,782
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    North West England
    Bit late, but hope you get sorted.
     
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  4. TonyG

    TonyG Noble Member

    Dec 1, 2016
    457
    313
    Bucks
    Well, the legal team said someone would call me, and indeed they did, somebody from Plantec Assist who are 4th Dimension's rivals, so basically just the same deal, nothing about me choosing the repairer. I explained again I didn't want to just be allocated a faceless repairers who are hand in hand with the insurers. They said they would put me through direct to the insurers tomorrow after I said I had been on hold for a total of about 3 hours today on a charged line.

    Plantec reviews didn't seem quite as bad as 4th Dimensions. Spoke to Triumph Dealer Jack Lilley who are happy to quote. Interestingly, when I described the damage they said they just replace everything, so the small dent in the tank will just result in a brand new tank at £750! Daft.
     
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  5. Yorkshireman

    Yorkshireman Crème de la Crème

    Dec 12, 2015
    2,952
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    Barnsley
    That’s why such an innocent little incident often results in a bike they class as uneconomical to repair and write it off.
     
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  6. Funnyfarm

    Funnyfarm Member

    Jan 3, 2020
    97
    18
    Hampshire
    I was offered to use them (4th Dimension) by my insurance company so i did some digging and to many bad reviews and shoddy repairs so I decided to take the bike to the main dealer to assess and inspect. written off in the end anyway.....
     
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  7. Martine

    Martine Well-Known Member

    Dec 2, 2020
    625
    93
    Athens Georgia
    Sorry you had the fall and now the insurance and repair hassles. Thank you for sharing what happened since this helps us all to understand more about riding. That's a seriously long stint with zero falls.
     
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  8. TonyG

    TonyG Noble Member

    Dec 1, 2016
    457
    313
    Bucks
    I fell off a few times in my 1st couple of years, but nothing too serious, slid off a Suzuki GT550 and a T140 Bonneville as it happens. In fact I almost completely severed 2 fingers when I was 15 on a Honda step through of all things. I haven't had a bike accident since about 1979 though I think.

    It shouldn't get written off, even a new tank, engine casing, and speedo, plus fitting should top out around £1,500. Bike is in excellent condition and must be worth about £4,000.

    Cheers
     
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  9. TonyG

    TonyG Noble Member

    Dec 1, 2016
    457
    313
    Bucks
    I think I might just go with Plantec assist, can't find that many bad reviews. They repair rather than replace if viable, and the tank is a one off blue colour that I'd like to keep if I can. Also, I guess that way there's less chance of a daft write off. Insurers won't pay above their estimate anyway, so unlikely to agree to dealer's full replacement quote.
     
  10. TonyG

    TonyG Noble Member

    Dec 1, 2016
    457
    313
    Bucks
    First contact from the underwriters - why didn't you inform us you had changed the mirrors on your bike. Bit of a worry!
     
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