Buyer Beware - Xl-moto

Discussion in 'Triumph General Discussion' started by Repooh, Feb 8, 2019.

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  1. Repooh

    Repooh Rarely Satisfied

    Jan 5, 2018
    1,427
    1,000
    Stabby Town
    #1 Repooh, Feb 8, 2019
    Folks XL -Moto

    Think carefully before you buy from these people, they are part of Pierce.AB a Swedish company

    They advertise some amazing deals but very often product is not available at that price, some might call it false advertising, they call it an invitation to buy, which is legal speak for we can lie without consequences

    I had an episode of this, made much worse by them not responding to me, claiming emails were never received and promising call backs which never happened, escalated to executive team at Pierce who basically said, meh, here’s a discount code now go away

    I told them to stick their discount code and will not buy from them again

    Its Sportsbikeshop for me, the opposite experience to XL-Moto, watch and learn from theses guys Sven and just maybe you’ll realise your company sucks

    In a solidarity protest I shall burn all my Ikea furniture
     
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  2. Wessa

    Wessa Cruising

    Apr 27, 2016
    11,345
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    North West England
    #2 Wessa, Feb 8, 2019
    Interesting experience Repooh.........
     
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  3. Tiglet

    Tiglet Vintage Member

    Mar 28, 2016
    4,434
    1,000
    Cheshire
    #3 Tiglet, Feb 8, 2019
    Thanks for the report.

    You weren’t going to buy that screen from them were you,,,,,, if so they’ve done you a favour Repooh :)
     
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  4. Tigcraft

    Tigcraft Unheard of Member

    Mar 29, 2014
    2,575
    800
    Holmfirth West Yorkshire
    #4 Tigcraft, Feb 8, 2019
    Bought an item from them a year or so ago only because it was so good value and cheap as if it were stolen and it actually turned up and was a brilliant bit of kit!! So on that I can say my experience was positive
     
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  5. learningtofly

    learningtofly He’s not the Messiah, he’s a very naughty boy!
    Subscriber

    Sep 25, 2018
    1,986
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    Hertfordshire
    #5 learningtofly, Feb 8, 2019
    I have to say that I’ve had a few very positive experiences with them. Having said that, I’ll always default to Sportsbikeshop if they have what I want.

    As an aside, Sportsbikeshop won’t price-match XL Moto as they’re not a UK seller.
     
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