Brand New Speedmaster Overheats

Discussion in 'Technical Help' started by Kevin James, Apr 6, 2022.

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  1. Kevin James

    Kevin James New Member

    Sep 24, 2021
    15
    3
    Seattle
    Wife just brought home her brand new Speedmaster. It had 1 mule at dealer. We got it out of her Jeep just down the road. She overheated on the way home in less than a mile and stopped as soon as safe. Coolant level showed good. Dealer is eighty miles away. Maybe the community has the wisdom where we do not. Thank you so much. Kevin
     
    • Agree Agree x 1
  2. sprintdave

    sprintdave Nurse,he's out of bed again

    May 25, 2014
    1,337
    750
    Birmingham
    New bike.....take it back to the dealer, I wouldn't touch it if I were you. Probably a service issue but could be serious
     
    • Agree Agree x 5
  3. Johnjo

    Johnjo Senior Member
    Subscriber

    May 29, 2017
    532
    243
    Birmingham
    Hi Kevin,

    Agree with sprintdave. Perhaps contact dealer and have them collect the bike.

    Can I ask what were the symptoms of the overheating. My 2018 model speedmaster doesn't come with a temperature gauge.

    Cheers
     
    • Like Like x 1
    • Agree Agree x 1
  4. Octoberon

    Octoberon Crème de la Crème
    Subscriber

    Jul 2, 2020
    2,254
    1,000
    Peak District, Yorkshire
    If you had coolant leaking out it could be that the dealer overfilled it. Check your levels.
     
    • Agree Agree x 1
  5. Kevin James

    Kevin James New Member

    Sep 24, 2021
    15
    3
    Seattle
    Hi, coolant is good, oil is good. Dealer is 90 minutes away. I don’t have a trailer. We hailed it home in her Jeep but don’t have ramps to load it. We backed into a ditch to get it out. We can get it back to dealer. It would be easier not to. Thank you all though for your advice.
    Kevin
     
    • Agree Agree x 1
  6. Dougie D

    Dougie D Crème de la Crème

    Jan 30, 2016
    10,541
    1,000
    Blairgowrie Perthshire
    They should collect the bike from your house and bring it back to you when it's sorted
     
    • Agree Agree x 4
  7. Kevin James

    Kevin James New Member

    Sep 24, 2021
    15
    3
    Seattle
    Concur, but the sun is out today and tomorrow and we are on spring break.
     
    • Agree Agree x 1
  8. Dougie D

    Dougie D Crème de la Crème

    Jan 30, 2016
    10,541
    1,000
    Blairgowrie Perthshire
    I would insist they drop of a courtesy bike,when collecting yours
     
    • Agree Agree x 2
  9. joe mc donald

    Subscriber

    Dec 26, 2014
    13,707
    1,000
    slough / burnham
    Kevin James
    Same here. The dealer sod you a defective machine and to ride could overheat and cause all sorts of problems not to mention engine wear and blown gaskets. Not sure about your neck of the woods but here the dealer is bound to pick up and rectify and either offer a courtesy bike or bring your bike back. Did this myself some years ago and ended up rejecting the bike a sprint st with cutting out problems. Triumph even supported me and sent a test rider who said the bike was dangerous So i rejected it and changed dealer.
    Joe
     
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    • Informative Informative x 1
  10. Kevin James

    Kevin James New Member

    Sep 24, 2021
    15
    3
    Seattle
    Hey all, great news, it was a bad sensor. We loaded her bike back in her Jeep and trekked to the dealer. We got there at a quarter ‘til six (closing time) and they got right to it. They stayed almost an hour late to get us taken care of because we came so far. In the end a big win for Triumph dealer. Kevin
     
    • Like Like x 9
  11. Helmut Visor

    Helmut Visor Only dead fish go with the flow
    Subscriber

    Oct 3, 2018
    4,722
    800
    Three Counties
    Great result, definitely worth the trip. Always nice to hear of good service too ;)
     
    • Like Like x 2
  12. TRIPLE X

    TRIPLE X Active Member

    Sep 1, 2021
    59
    28
    Downham Market, Norfolk
    Great result and a simple fix with no damage done. That is exactly how all Triumph dealers should respond in a situation like yours :cool:
     
    • Agree Agree x 3
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