2024 Service Manual / First Service

You don't need to have your bike serviced at a Triumph dealership, you can have it done by any independent workshop, make sure you keep a copy of the receipt and have the service book stamped, in case you ever require any warranty work done via Triumph.

 

If you are thinking of DIY servicing then that will affect your warranty. The first service is basically an oil & filter change and usually discounted to parts cost only or even free if you're lucky. My choice would be have the first dealer service than take the DIY route.
I doubt you'll find a manual specifically for any 2024 model. I have a Haynes which is a few years old now but the Classic water cooled twins haven't changed that much IMO.

 

If you would like a copy of the Triumph workshop manual PM and I can send it to you on a PDF.

 

It is not legal to void the warranty for this.

The Magnusson-Moss Warranty Act basically prohibits manufacturers from requiring consumers to use only original equipment parts or services to keep their warranty. This means you can service your own motorcycle and use aftermarket parts without automatically voiding your warranty. You should keep receipts and log when and who (you) did it.

 

That’s good to know if you are in CA (or possibly all of the USA), but I don't believe self servicing is allowed here. I’m quite happy to be corrected if that is no longer the case in the UK.

 

This is from a current Triumph owner's manual regarding servicing and maintenance....

"To ensure a long, safe, and trouble-free life for your motorcycle, maintenance should only be carried out by a competent person with the specialist knowledge and technical understanding of motorcycles, such as an authorised Triumph dealer."

This effectively allows non franchised dealer servicing but not DIY. I doubt Triumph, or any manufacturer would accept xx years of owning/riding bikes and DIY servicing as meeting the specified criteria. You'd probably have to fight than one in court which could end up more expensive than just buying another bike. JMO

 

@Zwniana I would say get that first service done at the dealers. All you pay for is oil and filter perhaps any consumables used. I used to do my own bikes after the first and agreed with my dealer that it was my preference to do it that way. They always agreed as long as i used oem filter which i always purchased from them then when the bike went in for service they checked it over and stamped my book. It always looks better with a stamped service record. But that's my opinion.

 

Copy forwarded by PM.

 

Not trust them in what way? Just curious because I recently purchased a 24 T120 and I don't really get warm/fuzzy feelings from that dealer's service department, but I had them "do" the first service. Probably won't be back for anything else is it can be avoided.
The first service can be expensive for what is actually done, but you have the receipt, and the wrench light is turned off! Maybe I'm just gullible, but I generally have dealer do initial service just to have it logged. Beyond that I do much of the routine stuff myself.

 

Wow. That's miserable. I certainly understand your hesitation. I've had a couple of less than stellar results recently with a dealer I've been going to for a number of years. I've been going to another dealer recently for service. They're a bit farther but, so far, I've been pretty happy with them.

 

I get it. Story of my triumph (brand new 2024.Scrambler XE) - bought it at the very end of August. Didn't get it home without catastrophic electronic problems. Took it back the next day, they said it'd be a week before they could look at it. A full month later, they've replaced a damaged wiring harness. That they somehow missed on the $2000 pre delivery inspection. They say they've test ridden it and everything is good to go.

I pick it up, start it, and before I've left the parking lot something is obviously wrong. I get going, the bike is basically unrideable, backfiring, stalling at lights, terrible. They've had it for a full month and it's still unrideable. I bring it back. A week later, they tell me *Triumph* mislabeled the wiring harness and the O2 sensors ended up connected backwards. I leave again, head out on a day trip to finally ride my new bike...

And the cruise control doesn't work.

Back it goes. "Looks like the safeties just need to be reset" they say. "Our tech did that after the wiring harness install, should have to have had to again, but it's done now."

Between that and the mismatched O2 sensors... I don't care that happened so much as they straight up lied to me about doing test rides and making sure everything worked, over and over. And over.

I get it back, try for another ride. At this point, 100% of the miles on the bike are from or to the dealership. Literally every single mile.

Goose it good going up a hill, and the fuel cuts out. Back off on the throttle and it comes back, hit it again and it dies again.

Back. Again. A week and a half later, oh, the fuel line is too short.

Except it did have full power on my initial ride (with the electronic problems), wasn't until after they'd been working on the bike that suddenly it was "too short".

Two full months. It's November before I take my first ride that wasn't to or from the dealership. November.

I like to have my first services done by a dealership for warranty purposes (and that seemed extra important with this bike)... But I did not trust them. Made an appointment in Edmonton for the service - almost 400kms from where I live and ride there for it. In freezing temps (central Alberta winter, yo)

No regrets.

It SUCKS when you can't trust your dealerships service department .

 

I am 100% happy with the meticulous way my bike is serviced. Did I mention I do it myself

 

I do mine, too. I just like the first one done by the manufacturer for warranty purposes. I understand it's not required strictly, but I've had my share of attempts at warranty dodging by manufacturers before.

What's frustrating for me though is the Scrambler 1200XE service manual isn't available outside of their online (subscription) service... That you can't even print from. *Grumbles* I have a stack of Yamaha service manuals and was excited to buy a Triumph one, but nooooo.

 

Regarding service manuals for my 2023 T120, I got a subscription to their online service manual at
https://triumphtechnicalinformation.com/home

Regarding my first oil change, I did it myself as I do with all my vehicles. On the day I picked up my Bonne from the dealer, I bought 3 OE oil filters and 4 quarts of Castrol Power 10W50. Had to rotate the Triumph skid plate out of the way - no worries. Found that when removing the drain plug and old oil filter, did not wipe away old oil from those areas and got some drips later; hence, rotate skid plate out of the way and re-wipe.

Lastly, will connect my OBD Dealer Tool and figure out how to remove the wrench from the display. Happy Camper

 

Would you happen to have a PDF for 2023 Tiger 1200 Rally pro?