2018 Triumph Speed Triple Rs - 500 Mile Oil Change Problem

At the beginning of May, I purchased the new Triumph Speed Triple RS and after enjoying the bike (fantastic bike) I took it in for its 500 mile service on the 25th May. After the Triumph Dealer serviced it and started it up, the oil light stayed on and the RS has been with them ever since. The sump was removed and the engine checked but the problem remains - now Triumph are directly involved to try and resolve the problem. The RS boasts a new style of oil system. I have to laugh at fate - I purchased the RS because I did not think my first choice (the Aprilia 1100 Tuono Factory) would prove reliable.

It would be appreciated if anyone has prior knowledge of this RS problem and can offer a solution.

 

They offered me a bike but I decided to fall back to my Suzuki GSX-1250FA which I have had for a few years and decided to keep when I bought the RS. I hope they can find the problem without taking too much of the engine apart but I have a feeling my RS will have to be sent to Triumph as it is such an unusual fault. I will come back to the forum, when the problem is finally resolved.

 

I did invoke the 30 day clause and the Triumph Dealer offered me a new bike or a full refund. I opted for a brand new Triumph Speed Triple RS replacement, which I should receive within a few weeks. The fault remains unresolved on my original RS and they have promised to inform me of the result - I will pass this on to the forum, when they get back to me.

The RS is too good a bike to pass on!

 

500 Mile Oil & Filter Service – Oil Light Problem Resolved

Triumph have established that the cause was a vacuum created in the oil distribution system which blocked the oil flow. There is now a correct procedure to follow when changing the oil and filter - done in a specify order to prevent the vacuum occurring.

Triumph will be releasing a service bulletin to its Dealers within the next 48 hours to address this NOW KNOWN PROBLEM which has also manifested itself in several other oil changes on different 2018 Triumph Speed Triple RS motorcycles. If you have a new RS going in for an oil change, make sure the Dealer has the bulletin and is aware of the vacuum problem.

I have still opted for a new bike, which will arrive within a few weeks. Thanks for all the replies to my post.

 

Apparently, it is relative to the order in which the filter and oil are removed and then replaced. I don't know if the new filter has to be filled with oil?

 

Gutted but now happy that Triumph are giving me a new RS. For anyone reading this post, please do not be put off - the Triumph Speed Triple RS is awesome.

 

I think my dealership has probably gone further than most would do to keep a customer happy. It is rare indeed for a dealer to be so open relative to a sensitive issue. I don't want to push the boundaries of the relationship any further. Triumph is a professional company, they will not knee jerk a response and I expect, like all professional companies, Triumph will come up with a plan, made known to everyone, how to address the 'random' vacuum issue which may occur during an oil and filter change, relative to the Speed Triple RS.