Featured +1 For Triumph

Discussion in 'Triumph General Discussion' started by TomMarshall, Dec 10, 2019.

  1. TomMarshall

    TomMarshall Well-Known Member

    Jul 10, 2019
    213
    83
    Bristol
    #1 TomMarshall, Dec 10, 2019
    Had an annual service and first MOT on the Twin last week, with a recurring oil light fault that I couldn't diagnose. Asked Fowlers in Bristol to check that out as part of the service which found the issue was in the head unit itself. At £705+VAT this was not a pretty picture.

    Had a call from Fowlers today and, despite the bike being out of warranty, they have offered to replace the head unit free of charge, just a half hour labour to fit.

    Talk about Christmas coming early...! A big thank you to the people at Triumph, it's made a very sorry/potentially significantly poorer man very happy!
     
    • Like Like x 26
  2. feckless

    feckless Noble Member

    Apr 16, 2019
    1,035
    443
    Cumbria
    #2 feckless, Dec 10, 2019
    nice to hear of dealers coming good, nice result
     
    • Agree Agree x 11
    • Like Like x 2
  3. joe mc donald

    joe mc donald Joe
    Subscriber

    Dec 26, 2014
    14,709
    1,000
    slough / burnham
    #3 joe mc donald, Dec 10, 2019
    Great result Tom Marshall. Nice Christmas box for you.
    Regards
    Joe.
     
    • Agree Agree x 4
    • Like Like x 1
  4. Bad Billy

    Bad Billy Baddest Member

    Jun 1, 2017
    6,801
    1,000
    Southern Softyville
    #4 Bad Billy, Dec 11, 2019
    Good news mate, restores your faith a bit. :)
     
    • Agree Agree x 3
  5. Wessa

    Wessa Cruising

    Apr 27, 2016
    11,710
    1,000
    North West England
    #5 Wessa, Dec 11, 2019
    Great result...
     
    • Agree Agree x 2
  6. Glen Wamphray

    Glen Wamphray Member

    Dec 7, 2019
    44
    13
    Scotland
    #6 Glen Wamphray, Dec 11, 2019
    I guess at 3 years old, they'd be entitled to wash their hands of it. Full marks for not doing so! What're you going to spend the £750 saving on? :)
     
    • Agree Agree x 2
  7. TomMarshall

    TomMarshall Well-Known Member

    Jul 10, 2019
    213
    83
    Bristol
    #7 TomMarshall, Dec 16, 2019
    100%, and what I fully expected them to do!

    Well, I wasn't planning on spending it in the first place so it's going to stay safely where it needed to be...which is in the pot for the SR500 build I've got going on!
     
    • Like Like x 2
    • Agree Agree x 1
  8. Samsgrandad

    Samsgrandad Senior Member

    Dec 15, 2019
    648
    243
    Somerset
    #8 Samsgrandad, Dec 17, 2019
    This is a great advert for Triumph and underlines the benefit of using main dealers for servicing.

    I had a similar problem with a Tiger 800 a few years ago. I bought the bike new and had it main dealer serviced every year. Just after the first MOT I had a problem with the swinging arm. Despite being out of warranty Triumph agreed to replace it FOC, retail cost would have been just over £1,000.
     
    • Like Like x 2
    • Agree Agree x 2
  9. Rudeboy

    Rudeboy Senior Member

    May 2, 2017
    402
    113
    Bristol
    #9 Rudeboy, Dec 26, 2019
    Nice to hear something good about Fowlups for a change good result Tom.
     
    • Agree Agree x 1
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