Mytriumph App/bluetooth Module On Street Triple Rs

Hi all. I know this has been covered previously and I have had a look on the forum with no luck, so apologies in advance if everyone is sick of hearing about this!

Basically, I bought the bluetooth module when I got my new bike last year (I wish I hadn't as it's utter rubbish) but too late now. Up until recently, it seemed to work OK but then I got a new iphone (old phone was an android phone). Now I can connect the phone to the bike via bluetooth but the navigation part of the My Triumph app will not connect. It says on the phone to press the home button on the bike and wait for the pairing request on the dash, but nothing happens, it just searches forever. So I can't add my bike to the app or get the navigation from the app, but I can listen to music as the bluetooth is connected.

I had the bike serviced a few weeks back and they (at the dealership) upgraded the software on the module on the bike and had a go at connecting it all for me, but no change.....same issue. Rather p*ssing me off now since I forked out for the bluetooth module. Any ideas or suggestions?

Thanks