Insurance! Oh No, Not Again.

Yes I know. Haven't we done insurance to death on here?

Well, I have a good story for a change. Its, no big deal I'll admit, but it gave me just a little more faith in insurance companies than I had before.

I changed both my car insurance and the wife's, last month to a different provider from Saga, after being with them (Saga) for a couple of years. I always check via the comparison web sites even if the 'new' quote seems reasonable and this year another company were significantly cheaper on both vehicles so I made the swap.which saved us quite a few quid.

This was a few weeks ago now and the new policies have already started. Yesterday a letter dropped through the letterbox from the new company requesting proof of no claims on my wife's policy. I'm usually pretty efficient when it comes to keeping stuff like this, but my search through the filing cabinet revealed nothing and even my emails bore no fruit. So fearing the worst, I rang Saga and asked if they could supply me with the necessary info on their letter headed paper as requested by the new company. I had been thinking they might invoke the dreaded admin fees, but to my suprise, the guy on the other end of the phone was very helpful and said it was a query they got all the time and after giving him the old policy details he said he would email me the info required in the next half hour or so. Just in case the new supplier also asked for proof of my no claims too, I asked if he would send that also (which he did, the email arrived within minutes). Not only that, but in todays post I also got hard copies of both statements from Saga. All with no charge.

Well they are only doing what they should do in the first place, I hear you say? Perhaps that's true but I was quite chuffed as what I thought might turn out to be a problem was easily resolved for once and so Saga get the thumbs up from me.

 

I'll resurrect this thread if I may. Very quickly, my VFR800 is up for annual renewal. The quote from the existing company was less than last year. But I noticed the compulsory excess had gone up quite a bit. The Meerkats (other comparison sites are available) gave me a quote about £15 cheaper than that. I usually give the existing company chance to sharpen their pencils as it saves having to dig out proof of no claims etc when changing companies. Sure enough after a phone call pleading poverty, they came out a few quid cheaper than the Meerkat quote. As usual, the moral of the story is don't accept any quote renewals when they land on the doormat, check out the comparison sites and then perhaps (like me) call up your current insurer. The price was a touch over £100 last year. £66 this year.

 

Oh, and tell them to stick 'auto renewal' up where the sun doesn't shine.