Anyone Good With Network/lan And Nas?

If the title piques anyone's interest I'll go into detail.

 

I have already asked on a dedicated forum without much success so far.

I have some experience of home network etc but by no means in the know, I am having a real problem with a new NAS and i am trying to find out if its just a configuration issue or a fault.

First i will outline my set up and go from there to save you having to ask too many questions to find out,
Router is a TalkTalk HG633 Super Router which seems to work well....LAN connections are to a Sky Q box two smart TVs direct from router and another LAN to two upstairs switches in different rooms which are in turn connected to another TV a PS4 a desktop PC and two NAS one old Netgear Stora which is off most of the time, and a Zyxel 320s NAS.

And finally wireless to a couple of laptops and a printer all PCs are on windows 10 and all was running at 2.5ghz until i upgraded my laptop to windows 10 and i then noticed that it was connecting through the 5ghz band.

All of this works well with no problems until i bought a Terra Master F5-221 a few days ago and its been a pig ever since ...on turning on it will connect via its own software and i can see it on the router and the network form most devices then i get maybe 5 to 10 mins of fiddling/setting up and then it just disappears from LAN until i turn it off then on again and the same cycle continues.

I have tried the following....set the NAS to static IP with DCHP disabled and assigned a reserved IP in the router and its still the same also left auto config as DCHP etc but the same result either way i have no IP conflicts that i can find so i am now starting to think its a hardware issue on the NAS
any ideas on this problem would be most welcome.

 

Sort of but the Zyxel is still running as it has all my films on it no conflicts there if thats what you thinking.

 

Just tried that and the laptop reports a connection but i cannot access it it has a web based communication and setup ...did find it on the network and contact it directly when i have logged into it but no way to connect with LAN to LAN.

So it seems like there is a signal when connected direct but when on network i pinged the IP via CMD and it reported the IP could not be found ?

 

Thought i had it sorted then ...rebooted and then changed the IP address in the seeker app and got it to connect both to its application and also found it on the network then found i wouldn't reconnect to its application even though it was still running on the network it seemed to stay connected for longer but now back to the old behavior.

Previous to this i pinged it via CMD and it was no present and rebooted and it came back but then disappeared again i have also turned on tcp over net bios in an attempt to solve it not being visible...oh well back to the drawing board.

 

Just tried without my Zyxel NAS running and still no go the new IP address i assigned reset itself to the original when i restarted the TNAS the printer is wireless so shouldn't cause a problem...this just doesn't make sense as i have tried so many options it should connect/stay connected so it going to have to go back unless i find if this is a connection problem or hardware.

 

Back on track....surprise! given up on it and sending it back for a replacement and if i still get the same problem i give up.

 

No worries I'm sure it would have been epic
Mind you the nut in a cup is how i was picturing the tech help i was getting from the makers....i mean how can you possibly interrogate the NAS when it have no network connection.

 

Oh i dunno ...there may always be a first time.

 

Seems i am fated with this particular make of NAS sent the faulty one back for a refund and bought one from somewhere else and now after copying all my files and pics across to the new one and now its managed to loose all my files...not happy as the pics are irreplaceable.

 

Thanks! the reason i bought this one is because it has five bays...i previously was using a two bay but all the well known NAS are expensive in comparison my cheap Zyxel NAS has never let me down in 6 years by comparison.