What Wonderful Service.

Discussion in 'Triumph General Discussion' started by RBinDevon, Nov 4, 2025.

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  1. RBinDevon

    RBinDevon Well-Known Member

    Aug 19, 2025
    60
    68
    The West Country, UK
    #1 RBinDevon, Nov 4, 2025
    Yesterday pm I filled up my two month old Bonneville (650 miles in total) at our local garage, by the time I got home the dealership was closed.
    The bike had hardly been used last month so the petrol cap had not been off.
    What I found was disturbing to say the least, when I took the petrol cap off.
    Contacted my dealer Bridge Motorcycles Exeter about the problem this morning, they asked for some photos which I sent (as below). So within the hour a replacement tank had been ordered.
    The after sales service guy, Cameron, is absolutely brilliant. Credit where credit is due.

    IMG_0878.jpeg
    IMG_0880.jpeg
    IMG_0881.jpeg
     
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  2. joe mc donald

    joe mc donald Joe
    Subscriber

    Dec 26, 2014
    15,501
    1,000
    slough / burnham
    #2 joe mc donald, Nov 4, 2025
    @RBinDevon Yes pretty good service. Hopefully it will be better than the original. Hopefully its not coming from Taiwan like the problem i had with my rad as it will probably take for ever for you.
     
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  3. RBinDevon

    RBinDevon Well-Known Member

    Aug 19, 2025
    60
    68
    The West Country, UK
    #3 RBinDevon, Nov 4, 2025
    I reckon it will be better than your rad problem as my bike was already booked in for Nov 13th for the fly screen to be fitted (should have been on the bike for Sept 1).
    The tank changeover was added to the 13th. So I reckon they know that the tank is in stock at headquarters. (I hope )
     
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  4. joe mc donald

    joe mc donald Joe
    Subscriber

    Dec 26, 2014
    15,501
    1,000
    slough / burnham
    #4 joe mc donald, Nov 4, 2025
    Great do enjoy your bike
     
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  5. Mrs Visor

    Mrs Visor Crème de la Crème

    Aug 21, 2021
    4,178
    1,000
    UK
    #5 Mrs Visor, Nov 4, 2025
    Hopefully it will be sorted pronto!
     
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  6. sprintdave

    sprintdave Nurse, think it's time for his medications.
    Subscriber

    May 25, 2014
    1,679
    750
    Birmingham
    #6 sprintdave, Nov 5, 2025
    Just hope that isn't the start........ Good luck
     
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  7. beerkat

    beerkat First Class Member

    Aug 14, 2019
    981
    500
    Cheshire UK
    #7 beerkat, Nov 10, 2025 at 11:03 AM
    That sort of service from main dealers seems pretty rare nowadays, so well done to you and Bridge Motorcycles.
     
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  8. Henryjames01

    Henryjames01 New Member

    Nov 7, 2025
    0
    1
    pakistan
    #8 Henryjames01, Nov 10, 2025 at 11:32 AM
    Glad to hear your issue was resolved quickly! It’s great to see Bridge Motorcycles Exeter and Cameron providing such responsive and effective after-sales service.
     
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