Street Triple 1st Gear Issue

Hi, I'm a new Triumph owner; just bought a 2016 Street Triple ABS (at a good discount !) I have an occasional issue with selecting 1st gear when, for example, slowing down for a red light. I can come down through the gears to Neutral, but the bike won't go into 1st. I can resolve this by releasing and engaging the clutch, after which I can select 1st. This happens maybe 1 time in 4. The dealer tells me this is a common 'feature' of the Triple and will happen less often as the bike is run in. Has anyone else experienced this and is it something I should try to get fixed while the bike is still under warranty ? Thanks very much for any advice; I'm returning to motorbikes after a 7 year absence and need all the help I can get !

 

Thanks very much for all the replies. I'll try adjusting the clutch cable and see if that resolves the problem and talk to my local dealer about the engine oil. I have to say it's shaken my faith in Triumph as a quality product. Nobody would accept a problem like this with a new car. I may end up giving it back.

 

Thanks for your reply. As you say, the handbook has some guidance as to correct clutch cable adjustment. It's not clear to me why, if the clutch cable is the problem, this should only happen when changing from Neutral down to First. Why doesn't this happen on all downward changes ? Since Sprinter asked, the dealer is in Melbourne, about 600 kms away across Bass Strait. I'm in Hobart, Tasmania, which is motorcycling heaven. Great roads, no traffic and cooler than the mainland, so you can wear appropriate protective clothing without roasting. Worth consideration for a motoring holiday !

 

Thanks for all your input. As some of you have noted, on a new bike this is the dealers/manufacturers problem so I have raised a case with Triumph UK and I'll post their response when it arrives.

 

Yes, the bike is completely standard. I emailed Triumph UK who have passed my complaint on to Triumph Australia. When I get a response (and hopefully a resolution) I'll post it on this site.

 

Hi, folks. Triumph Australia arranged for my local dealer to test the bike, who concluded that the gearbox was performing to specification. The issue with the inability to engage 1st gear when downshifting from neutral is not considered a fault and I was advised to punch down hard from 2nd to engage 1st gear when, for example, approaching a red light. I could then engage Neutral if I wish when the bike is stationary. (of course, I don't bother) While I still consider the gearbox is faulty, this approach works fine and, as I am otherwise very happy with the bike, I will accept this. Thanks again to everyone who offered advice and for your patience with a newbie !