Roadskin

Discussion in 'Clothing & Gadgets' started by And Solo, Mar 13, 2019.

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  1. And Solo

    And Solo New Member

    Mar 10, 2019
    15
    3
    Co. Durham
    Has anyone had any dealings with Roadskin.co.uk?
    I ordered some jeans from them on the 24th of Feb, received receipt and order confirmation emails from them but nothing since. I sent a follow up email yesterday and still nothing and still no jeans. Is this normal for them?
    Cheers
     
  2. Helmut Visor

    Helmut Visor Only dead fish go with the flow
    Subscriber

    Oct 3, 2018
    6,095
    800
    Three Counties
    There seem to be good and bad reviews of the company mate. All the bad ones however talk about poor or no communication of any sort and long delays with delivery.
    I guess it's up to you if you want to hold out or put in a dispute with your payment method. Seems a very shoddy outfit who don't appear to give much of a damn about customer satisfaction if you believe the reviews : unamused:: unamused:
     
  3. Callumity

    Callumity Elite Member

    Feb 25, 2017
    3,358
    800
    Nr Biggar
    • Agree Agree x 2
    • Useful Useful x 1
  4. And Solo

    And Solo New Member

    Mar 10, 2019
    15
    3
    Co. Durham
    Thanks but I’ve already paid for the Roadskin ones so I’ll have to sort this out first
     
  5. And Solo

    And Solo New Member

    Mar 10, 2019
    15
    3
    Co. Durham
    Thanks, they’ll be getting a phone call in the morning
     
  6. Wessa

    Wessa Cruising

    Apr 27, 2016
    11,318
    1,000
    North West England
    Or Paypal if you used them, they are really good at following up disputes in my experience.....
     
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  7. And Solo

    And Solo New Member

    Mar 10, 2019
    15
    3
    Co. Durham
    Thanks for everyone’s input. The jeans finally came around two weeks late and still no response from the company.
    I’m actually pleased with the jeans so far, very tough and very comfortable. So, good jeans, rubbish customer service. I get the feeling they’re a small outfit overun with orders, they probably need to take on more staff
     
    • Like Like x 2
  8. Repooh

    Repooh Rarely Satisfied

    Jan 5, 2018
    1,427
    1,000
    Stabby Town
    I had the same experience good product but clueless
     
    • Like Like x 1
  9. The ST

    The ST Active Member

    Dec 10, 2018
    117
    43
    West Midlands UK
    Ordered a pair but too small when they arrived. Have spoke to them and have returned the jeans for an exchance and now waiting for a larger pair to be delivered. I found them to be accommodating and friendly.
     
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  10. The ST

    The ST Active Member

    Dec 10, 2018
    117
    43
    West Midlands UK
    ..... tho a little slow on sending the exchanged pair of jeans ... still waiting.
     
    • Funny Funny x 1
  11. The ST

    The ST Active Member

    Dec 10, 2018
    117
    43
    West Midlands UK
    ..... tho a little slow on sending the exchanged pair of jeans ... still waiting.
     
  12. The ST

    The ST Active Member

    Dec 10, 2018
    117
    43
    West Midlands UK
    ...... Still waiting (to be continued)
     
    • Funny Funny x 3
  13. The ST

    The ST Active Member

    Dec 10, 2018
    117
    43
    West Midlands UK
    Arrived today. Walking around the house breaking them in at the moment. Weekend looks good so hopefully take them for a spin.
     
    • Like Like x 2
  14. b_badger

    b_badger Active Member

    May 11, 2019
    136
    43
    Cambs, UK
    I picked up a pair at the Excel show, great jeans, I wear them to commute in and keep them on while in the office. If ordering online is a bit hit & miss I'll look to pick up a 2nd pair at the next show I see them at.
     
    • Like Like x 1
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