Question On Factory Accessories

Discussion in 'Triumph General Discussion' started by GA-Dawg, Aug 30, 2025.

  1. GA-Dawg

    GA-Dawg New Member

    Aug 11, 2025
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    #1 GA-Dawg, Aug 30, 2025
    Last edited: Sep 1, 2025
    Should dealers charge labor for installing Triumph accessories selected as part of a new bike purchase?
     
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  2. Mark TGR9

    Mark TGR9 Active Member
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    Jun 17, 2025
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    I wouldn't of thought so I've never bought a new bike my brother did in 22 from what was completely bikes and he had a few extras added and just charged for the items because I think as it was new it came in from factory with the extras he had asked for included but I suppose if the dealers aren't that reputable they probably want every penny out of you
     
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  3. joe mc donald

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    All the bike i have purchased from Bulldog Triumph they have always fitted any accessories free of charge and all i paid was the items their self's. No i don't think they should be charging for them as they are there preparing the bike for the road. They would be losing my trade pronto.
     
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  4. Mrs Visor

    Mrs Visor Elite Member

    Aug 21, 2021
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    When I bought my Street Triple, I got a deal with a certain amount of factory accessories fitted that I chose. Anything extra, they would charge to fit at that dealership as I suppose it's time above and beyond that which they would spend prepping the bike. They were not a great dealership though and I haven't used them since, I use an independent person now.

    It might be different in the US though, obviously.
     
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  5. Helmut Visor

    Helmut Visor Only dead fish go with the flow
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    I am pretty sure the fitting of the accessories is included in the price of them when purchased with the bike although the US Triumph site shows 0 mins fitment time in the configurator for all accessories so might be different to the UK.
     
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  6. Pegscraper

    Pegscraper Elite Member

    Jun 12, 2020
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    This must be at the individual dealer's discretion. I bought some tank knee pads with my new Scrambler 1200 in March 24 and was charged £17 + VAT to "fit" them which entails peeling of the backing paper and positioning them on each side of the tank. That p*ssed me off no end although they redeemed themselves somewhat when I got the first service (600m) free of labour charge, something I didn't get with a previous purchase at another dealer.
     
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  7. Samsgrandad

    Samsgrandad Senior Member

    Dec 15, 2019
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    Surely this is something to be negotiated when agreeing to buy a bike.
    The Triumph configurator in the UK shows the time taken to fit each individual accessory and if a dealer works on your bike then he is entitled to make a charge for the time taken UNLESS you have agreed beforehand that he will do that work for free.
     
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  8. GA-Dawg

    GA-Dawg New Member

    Aug 11, 2025
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    Alpharetta, GA USA
    But would you assume there to be a charge if it wasn't mentioned during purchasing negotiations?

    The reason I ask about this is that when I bought my new Triumph recently, with accessories negotiated into the price, the salesman told me the parts weren't in stock. But he asked me to go ahead and take delivery of the bike then bring it back when the parts arrived, and that they "would put them on for me". No mention of a charge for that. So, it certainly sounded to me like installation was included.

    I could easily have installed the stuff myself, had I known they wanted to charge for labor ($350, or about £260). That's for installing a center stand, grab rail, flyscreen, and bar-end mirrors, BTW. All bolt-on stuff. And the only even mildly difficult piece for DIY is the center stand, what with having to get under the bike without a lift. But I'd have managed.
     
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  9. joe mc donald

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    Peeps i have to stand corrected on this one. Picking up a new bike soon and yes i am being charged for fitting the extra's.
     
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  10. Markus

    Markus Crème de la Crème
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    I received all my new bikes with all factory accessories from my dealer without any additional payment for the installing. ;)
     
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  11. RevPaul

    RevPaul Senior Member

    Apr 21, 2020
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    That sounds really cheeky, on the UK Triumph's configurator page fitting times are given, I guess so that dealers can charge at purchase or for fitting at a later date (which technically is happening in your case).

    When I bought my Street Cup it was at the end of production and they were getting hard to find, my dealer knew he had competition with another dealer, so needed to give me a good deal and so the accessories fitted at purchase (black exhaust system, rear shocks, crash bars and different grips) were fitted for free. I also wasn't in a rush to get the bike so was willing to wait until all was ready.

    If you didn't specifically clarify no charge when the parts arrive, there's probably not a lot you can do, except maybe verbally raise an eyebrow to the salesman and service manager and see if you can get yourself some credit in the future.

    Anyway get past the sour taste from the purchase experience and enjoy your new ride as I'm sure you will. Do post a picture so we can all admire it.:cool:
     
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  12. GA-Dawg

    GA-Dawg New Member

    Aug 11, 2025
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    #12 GA-Dawg, Sep 4, 2025 at 11:59 PM
    Last edited: Sep 6, 2025 at 12:51 AM
    They did waive the charge. But the salesman made a point of accusing me of "trying to take advantage of him" when, as I saw it, I just was trying to make sure it wasn't a mistake according to my interpretation of his own words when I purchased the bike (he even said he could do some of it himself)..

    Mind you, Triumph branded accessories are VERY expensive compared to aftermarket parts. For example, the Triumph bar-end mirrors were $235 (plus another $25 or so for special bar-ends to mount them on). A decent quality aftermarket set can be had for $35-$40... with bar-ends included. And if I'm not mistaken, the dealer's margin is 40%, or about $100, on an item that takes 5 minutes max to install. So, I don't think I was too far in the wrong to question being charged for installation.

    Anyway, thanks to everyone for contributing opinions and experiences.

    Here's a pic, pre-accessories.

    Jacks-ST900-ft-qtr-1600x.JPG

    And after

    ST900-w-Acc-a.JPG

    IMG_3764.JPG
     
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  13. RevPaul

    RevPaul Senior Member

    Apr 21, 2020
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    Sounds like the salesman is trying to save face.
    Swapping your standard "mickey mouse" mirrors for bar ends is more than a five minute job, I know I've done it. Remove the standard mirrors, fill the vacant holes, remove the bar end finishers, fit the new adaptors, fit the mirrors, align the mirrors, fit the new bar end finishers and correctly torque up all the screws ~15 minutes per side so that's .5 hour labour.

    Yes, the Triumph bar end mirrors are expensive but you can't actually fit generic aftermarket mirrors, unless you're lucky and they can clamp around the ends of the handlebars: Almost all aftermarket bar end mirrors are mounted by fitting an expanding plug into the end of the handlebar for the mirror to clamp onto, but Triumph fit permanent plugs in the ends of their handlebars for the bar end finishers to screw into. You'd have to drill out those plugs before you can start to fit aftermarket mirrors, not something I'd want to take on.

    Anyway, that is a truly lovely bike and if I didn't have my Street Cup already and it came in yellow I'd be very tempted.

    Get out and enjoy it.:cool:
     
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  14. GA-Dawg

    GA-Dawg New Member

    Aug 11, 2025
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    Alpharetta, GA USA
    The aftermarket mirrors I was looking at come with bolt-on mounts as well as plugs. But your point is well taken, nonetheless.
     
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  15. learningtofly

    learningtofly He’s not the Messiah, he’s a very naughty boy!
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    #15 learningtofly, Sep 7, 2025 at 7:36 AM
    Last edited: Sep 7, 2025 at 8:16 AM
    Well, all the bikes I've bought new with added extras have included fitting time within the price. In fact, I think Triumph breaks the price down to include fitting time.

    Either way you'll be paying for fitting. Why would they provide labour FOC?
     
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  16. Eldon

    Eldon Crème de la Crème

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    #16 Eldon, Sep 7, 2025 at 8:13 AM
    Last edited: Sep 7, 2025 at 11:41 AM
    Caveat emptor!

    In my opinion, for what it's worth, the OP is being unrealistic.
    Buying a bike, like anything else, doesn't really have a price. This might sound a bit weird, but an advertised price is the starting point of negotiations.
    When I bought my Triumph which had 272 miles on the clock, the discussion started with the price needs to include the first 500 mile service for warranty purposes.
    When I bought my Kove, I wanted quite a few dealer supplied accessories. The price agreed was including the LOOSE discounted parts for me to fit at home.

    Sorry to sound harsh, but..... Your failure to clarify, or negotiate at the right time for extras fitting, needs to be a learning point for anything in the future.

    Who works for free?
     
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  17. Pegscraper

    Pegscraper Elite Member

    Jun 12, 2020
    3,601
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    I agree, some Triumph OEM accessories are very expensive compared to generic off the shelf stuff but you’re guaranteed a perfect fit and in some cases, they sync with the bikes electrics and onboard systems. Like the heated grips I paid £250 for compared to £60-70 for after market stuff but there’s no visible wiring or ugly extra switch gear and they sync with the bike’s TFT display.

    One thing I find really annoying is the need to buy an extra “fitting kit” on top of the price of the accessory, like with the (massively over priced) fly screens or the Triumph alarm system at £xxx, plus said fitting kit at another £xx. WTF!

    As far as blagging any discount on a new bike, much will depend on the model. I’ve bought several, new to the market models over the years, like one of the first R1’s in 1998, the first GRXR1000, another new model R1 in 2004 where bikes like that had a 6 month waiting list due to demand so forget a discount, no chance.
     
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  18. TRIPLE X

    TRIPLE X Senior Member

    Sep 1, 2021
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    Genuine Triumph accessories are usually good quality and a perfect fit so I generally buy them despite the extra cost. One exception is products by Evotech which in my opinion are often better and more reasonably priced than Triumph. I always fit my own accessories but there can still be hidden extra cost for some parts such as the online fitting instructions referring to the subscription Service Manual and having to go to a Triumph dealer to configure electrical items. Service Manual subscription is £5.99 for the minimum one month subscription and dealer charge will be significantly more.
     
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