Featured Factory Tour At Last!

Discussion in 'Triumph General Discussion' started by Riggers, Oct 6, 2021.

  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  1. Riggers

    Riggers Well-Known Member

    Jul 26, 2020
    133
    83
    Hull
    Well after four postponements today is the BIG day! Along with three friends it's my Triumph Factory Tour day!
    We're booked in for 1:30pm and apparently it takes around 1 1/2 hours. I'll post details and a report in due course.;)
     
    • Like Like x 13
  2. Armando Morales

    Armando Morales Well-Known Member

    Mar 29, 2021
    145
    83
    Mexico
    Looking forward to your impressions
     
    • Agree Agree x 2
  3. Rooster

    Rooster Grumpy Member
    Subscriber

    Sep 14, 2015
    1,480
    800
    Droitwich, Worcestershire
    I really enjoyed it when I went.
     
  4. MICK64

    MICK64 Active Member

    Sep 15, 2020
    90
    28
    NEW FOREST. ENGLAND
    Did the ticket include the flight to Thailand, or Brazil ? :)
     
    • Funny Funny x 5
    • Agree Agree x 1
  5. capt

    capt Elite Member

    May 8, 2016
    2,572
    750
    western Australia
    Must have , no reply so maybe he's not completed the return flight from the factory.
     
    • Funny Funny x 3
  6. curly

    curly Noble Member

    Jul 3, 2016
    661
    443
    Burton Upon Trent
    Come on Riggers, your course is due!
     
    • Like Like x 1
  7. Riggers

    Riggers Well-Known Member

    Jul 26, 2020
    133
    83
    Hull
    Hi guys, didn't get home till late (ish) yesterday so didn't get round to posting my report, but here goes!

    Our tour was scheduled for 1:30pm and we arrived about an hour early, and so had time for a cuppa in the cafe and a bloody awful bacon sandwich, followed by some time in the excellent museum where we saw some mouth-watering vintage bikes along with the original 'Bonneville' two wheel speed record holder and Guy Martin's Rocket Three speed attempt.

    Then, bang on time, our factory tour began headed up by a guy called Pete who kitted us up with head sets so we could hear him OK and yellow vests.

    And from that point on I'm very sorry to say it was downhill all the way. In all honesty the tour was a 1 1/2 hour walk around a vast empty space, interspaced with a few guys here and there doing a bit of this and a bit of that. There was a huge warehouse 'full' of empty racking, massive factory floor space where you could play football if you had one, and a couple of guys on fork trucks moving boxes around from here to there.

    What we DID see was an area of CNC machines working flat out grinding crank shafts for, we were told, every Triumph throughout the world. We saw a few fellas spraying up tanks and side cases, and a computer printing area where plastic prototype parts are produced.

    Towards the end of the tour we were led into a so called 'assembly' line which was static as the tea break bell had just gone off. Pete, our guide, said this was under preparation to build 20,000 bikes a year - Tigers, Bonnevilles and A.N. Other - but nothing at the moment.

    Then we were shown a video of a Street Triple engine revving at 14,000 rpm, and that ladies and gentlemen was that.

    In fairness Pete (who talked a very good and interesting talk) did say that the 'factory' was at the moment starved of parts to assemble because of the current shortages and also the ship which got stuck in the Suez Canal had caused chaos in the supply chain.

    But all in all a bit of a disappointment. What I think we witnessed was the result of Triumph's decision to move all production to Thailand, followed by their subsequent U turn to produce three European best sellers at Hinkley. Sadly the last bit was still a project in the making and THAT was the static assembly line we saw. My theory is that all this is still policy in the making and Pete was reluctant to spill the beans. There WAS a lot of very expensive equipment around but just not much going on, and we were not shown the Research and Development department for obvious reasons.

    I guess I enjoyed the day but it just wasn't what I was expecting.

    Riggers.
     
    • Thanks Thanks x 6
    • Useful Useful x 5
    • Informative Informative x 2
    • Like Like x 1
  8. Wessa

    Wessa Cruising

    Apr 27, 2016
    9,735
    1,000
    North West England
    Cheers for the update @Riggers looks to me that at the moment the tour is not worth taking. Maybe it will be better when some bikes are in production there.
     
    • Agree Agree x 3
  9. Tigcraft

    Tigcraft Not Well Known Member
    Subscriber

    Mar 29, 2014
    2,467
    800
    Holmfirth West Yorkshire
    Oh dear. Shame as I would have been interested, probably better to tour a chocolate factory :confused:
     
    • Funny Funny x 2
  10. Hubaxe

    Hubaxe Good moaning!
    Subscriber

    Mar 25, 2020
    1,245
    500
    Aix Les bains - French Alps
    Cadbury factory tour is not far from Hinckley.

    After the report, not sure now I'm keen on visiting Triumph factory next time I head around Birmingham..
     
    • Like Like x 3
    • Agree Agree x 1
  11. MICK64

    MICK64 Active Member

    Sep 15, 2020
    90
    28
    NEW FOREST. ENGLAND
    You would think they would cancel the tours, until they have something to see.
     
    • Agree Agree x 3
  12. DCS900

    DCS900 Careful, man! There’s a beverage here!
    Subscriber

    Sep 11, 2021
    899
    943
    LA
    cheers @Riggers … you were very polite considering! I would have been well pissed off! Why don’t they just be up front and say “Look dudes, not much happening atm, come back in a year when we’re tooled up and making something!”
     
    • Agree Agree x 5
    • Like Like x 1
  13. Riggers

    Riggers Well-Known Member

    Jul 26, 2020
    133
    83
    Hull
    Late night thought on this fellas. Take a look on Triumph's web site regards factory tours and what they say you're going to see at Hinkley. What they offer is not what we got. Do you reckon we should be in for a refund? The four of us spent 80 quid. on this and got a tour of emptyness.
     
    • Like Like x 1
    • Informative Informative x 1
  14. Riggers

    Riggers Well-Known Member

    Jul 26, 2020
    133
    83
    Hull
    Also fellas if you do agree I'd appreciate advice on going about it.
     
  15. DCS900

    DCS900 Careful, man! There’s a beverage here!
    Subscriber

    Sep 11, 2021
    899
    943
    LA
    Without even looking at the website, I would be “feeding back” to them pretty strongly. 1 bright and informative chap does not make a tour... if you have evidence that they are selling something significantly different to what they advertise, I would definitely raise that with them too. Give them a chance to recompense you. See where it leads.
     
    • Agree Agree x 1
  16. curly

    curly Noble Member

    Jul 3, 2016
    661
    443
    Burton Upon Trent
    Very disappointing indeed, just another example of shameless scamming of genuine, everyday folk.
    Were the few people seen all wearing their NCB donkey jackets?
    Sounds like they might have been, or perhaps they are reserved for the upper echelons of Triumph management.
     
    • Agree Agree x 1
  17. stollydriver

    stollydriver Elite Member
    Subscriber

    Apr 25, 2015
    1,971
    800
    north wales
    Tickets are like all things - sales of goods act. If you do not receive the advertised programme of events - I would contact the seller and request refund ( partial or full )
     
  18. Wattie

    Wattie Active Member

    Feb 25, 2020
    242
    43
    UK
    I'd not heard anything before that Triumph might be planning to re-start building some models in Hinckley. I think that would be a good move. I bought my 3 new triumph's from them when they were built in the UK and can say it was a major part of my decision. I haven't bought any bikes from them since they stopped making them here and have even been looking at a different marque.
    Sorry it was a poor show though.
     
  19. pasher

    pasher Well-Known Member

    Sep 23, 2016
    141
    93
    Nottingham
    I went pre-covid not long after the tours started. Sounds like nothing has chnged from then to now. The only potential excitement was when a newly built bike was wheeled into the test cabin. We saw it being connected up to the test equipment but then the cabin doors shut and we were all left looking at another piece of the static factory. Won't bother again.
     
  20. Bikerman

    Bikerman Crème de la Crème
    Subscriber

    Oct 29, 2014
    6,689
    1,000
    Lincolnshire
    I went on the very first factory tours when I bought my Thunderbird back in 95. The tour was free, and was very interesting. Went on the same tour in 2017, with 3 other friends, and they weren't impressed, the displays were nice,
    ( They even charge you to see them now ), and you could buy overpriced triumph goodies and drinks and sandwiches.
    None of them will go again, sadly, me too.
     
    • Thanks Thanks x 1
Loading...

Share This Page