Buying Sight Unseen...?

Discussion in 'Triumph General Discussion' started by Petethehat, Feb 15, 2021.

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  1. Petethehat

    Petethehat New Member

    Jan 10, 2021
    0
    1
    Devon UK
    #1 Petethehat, Feb 15, 2021
    Last edited: Feb 15, 2021
    Hi - I'm a new member looking for a bit of advice on what people think about buying a bike that you haven't seen yourself. I'm after a Thruxton 1200R and i've sat on one last year and ridden one the year before and know that its the right model for me.

    The one's I look at online seem fine but I'm not sure about just paying all that cash then waiting for it to be delivered. When i speak to dealers they say that they sell a lot of bikes this way without any issues. I suppose i'm from a generation that is used to actually eyeballing the bike first before buying so your sure of what your getting!

    What do people think?
    Thanks
    Peter
     
  2. andypandy

    andypandy Crème de la Crème

    Jan 10, 2016
    4,083
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    Shaw
    I think if you're paying a lot of money you need to see the bike first. I bought a bike unseen once and it turned out to be a great buy but then it was only £950. If you're in the thousands, then personally, I want to look for rust, rattles, smoke and knackered bearings.
     
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  3. Hubaxe

    Hubaxe Good moaning! aka Mr Wordsalad :)

    Mar 25, 2020
    1,693
    800
    Aix Les bains - French Alps
    I've bought unseen, but I agree with Andypandy there. I bought a cheap bike and changed everything I could.
    On a bike in good shape at the regular price a test ride is necessary.
    If you finally decide to buy online/unseen, maybe make sure you can check all the maintenance documentation and have a recourse in case there is something hidden.
     
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  4. Cyborgbot

    Cyborgbot Guest

    A friend bought a Harley from a Scottish(ish) dealer last year. They arranged for it to be delivered to Surrey (a long way) and were happy to take it back if it wasn’t good enough.
     
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  5. johne

    johne Standing on the shoulders of dwarves.

    Jan 16, 2020
    1,698
    943
    Where the Wolds meet the sea
    Welcome to the site Peter. I've done it a couple of times, I asked the seller/s to send detailed hi res photos of the whole bike/s before I took the plunge, but I was dealing with reasonably large dealerships with the understanding the bike/s could be returned and my money refunded if I wasn't totally satisfied. I think I would have had to pay for the return carriage though as in both cases the bike/s were delivered by bike courier to my door.
     
  6. andyc1

    andyc1 Lunarville 7, Airlock 3

    Feb 4, 2017
    2,858
    1,000
    N. Ireland
    Ask for photos of the wheel spokes and engine casings, these parts are sometimes prone to corrosion if not well looked after. Apart from that I think you should be good, there are no horror stories of these bikes. Brilliant machine, wish I still had mine!
    Welcome to the forum :)
     
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  7. Stephen Martin

    Stephen Martin Senior Member

    Aug 31, 2020
    456
    113
    Isle of Wight
    Hi Peter I was in the same position several months ago I live on the Isle of Wight and the first few dealers I contacted were not up to bring it over the best they would do was bring it down to Southampton or Portsmouth. also they were not interested in my trade in at all an old CB 500s. then I found Mike Mclean www.helmicclassics.uk he was great to deal with although he could take the CB he could only offer a few hundred for it and advised it would be better for me to sell it privately which I did got 800 for it. As he was delivering it to the Island from Doncaster at no extra cost i had to pay the asking price wear as I could have got some discount had I picked the bike up myself. so all in all I think i got a good deal and even though he had brought it all that way he said from the start if I wasn't happy with the bike when I saw it it wasn't a problem he was that confident in his product and his description of it. so there are some good honest dealers out there just check with them what they are prepared to do if you are not happy with the bike on delivery. oh just remembered I had to pay a deposit to secure the the bike but Mike did say that if I didn't want the bike when I saw it in the flesh he would return the deposit as well. so for me it was a no loose deal either way.
     
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  8. Samsgrandad

    Samsgrandad Senior Member

    Dec 15, 2019
    500
    243
    Somerset
    Hi Peter,

    Where are you buying the bike from? If a Triumph dealer then I wouldn't think that you would have a problem, particularly if the bike is sold under the 'Triumph approved' scheme. I see you are in Devon and if you were buying from Bridge then I would be confident that you would get a good bike.

    I think that it depends on the dealer, I would always prefer to physically see the bike and test ride it before buying but we are living in strange times at the moment and that is clearly not possible. The main thing is that you have ridden a Thruxton 1200R and know that it is the bike for you so if you are happy with the dealer and the deal then go ahead.
     
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  9. Petethehat

    Petethehat New Member

    Jan 10, 2021
    0
    1
    Devon UK
    Thanks for all the advice so far, really useful. The bikes I'm looking at are 21016/7 with low mileage and service history, prefereable through a dealer approved scheme. so you know what to expect. What i've noticed is these bikes dont hang around for long and you've got to be quick and decisive if you want to get it.

    Thanks again, i'm hoping to get my first Triumph before the good weather hopefully arrives in the spring!!
     
  10. Kenbro

    Kenbro Noble Member

    Jul 9, 2019
    828
    443
    Manchester, UK
    #10 Kenbro, Feb 15, 2021
    Last edited: Feb 15, 2021
    +1 on good close up pictures of spokes and cases.
    Even on very low mileage bikes that are a few years old, spokes, chrome rims and engine casing can be corroded but not show properly on photos.
    Even more likely on older bikes, even low miles ones.
    Happened to a friend last year when he bought a low miles Virago. The pictures made it look good, though when it came, not so.
    I’ve bought several used bikes unseen over the last 3 years, all have been as described (So ask the questions re spokes etc as well as having pics) but all mine have been 3 years old or less.
    Cheers,Ken.
    PS. This works both ways too.
    A dealer will value your bike from info and pictures you give them, then do a deal using the info.
    It benefits no one really for either side to mislead.
     
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  11. Jadorff

    Jadorff Noble Member

    Apr 14, 2019
    877
    443
    Adelaide Australia
    I would get someone to have a look at the bike .if you dont know anybody ,then you want photos as said close up because distant photos always look good
     
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  12. Petethehat

    Petethehat New Member

    Jan 10, 2021
    0
    1
    Devon UK
    Excellent advice from everyone, thanks very much. Appreciated!
     
  13. Cyborgbot

    Cyborgbot Guest

    #13 Cyborgbot, Feb 16, 2021
    Last edited by a moderator: Feb 18, 2021
    It might be worth looking into warranty cover too - assuming it’s possible on the bikes you are after. It might offer some peace of mind (at a cost).

    That way hidden mechanical issues that appear after a few days, weeks or months might be covered. But do remember things do wear out and break - even on non-Harley- Davison’s...
     
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  14. Terence Jones

    Terence Jones New Member

    Nov 5, 2020
    7
    3
    Cambridge
    Personally, I would not pay sight unseen for a bike of that value. Even with a warranty, there could be serious problems that you may only find on riding that the seller would find it easy to deny eg warning lights or gearbox issues. They could just claim it was fine when they sold it (and they may not even have ridden the bike themselves if they took it as a part ex so they wouldn’t be deliberately misleading you). I would wait until restrictions are eased so that you can eyeball it yourself and be 100% sure
     
  15. Iain Ogilvie

    Iain Ogilvie New Member

    Feb 7, 2021
    3
    3
    Cotswolds, UK
    #15 Iain Ogilvie, Feb 22, 2021
    Last edited: Feb 22, 2021
    I've just bought a 2500 mile 2016 Thruxton R, sight unseen, from a dealer in Essex.

    Had exactly the same concerns, but dealer said they were willing to take a £195 deposit - then a bank transfer for the final amount once the bike was delivered, sat on my driveway and I was happy with it.

    It arrived - exactly as described - all numbers correct - started first prod - all lights good - so money transferred and driver left to return back to Essex.

    It was a good solution - and signalled the seller was confident I'd be happy with it!

    147549982_10157961304648123_5405239661740523947_o.jpg

    He was, and I am. Just need better weather, and an end to lock-down, to go and enjoy...

    Iain
     
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  16. Robbedwell

    Robbedwell New Member

    Jan 25, 2021
    0
    1
    East Midlands
    I bought a Tiger 800, lots of photo’s and a video. It was delivered late afternoon and they were in a hurry. It looked fab and I was happy. Once I got up close and personal I found the screen fixing had pulled out of the back of the headlight, the gear selector was bent (tucked under the engine enough to make getting your foot on it difficult- who knows how that got through the mot), and although the sprockets look fine the chain has lots of stiff sections, so probably needs replacing. None of it serious, and the discount more than compensated it. Clearly buying without seeing, or seeing without knowing what you looking at is more of a gamble, only you can decide if the price is a risk your prepared to take. For me the savings were more than the hidden costs. Good luck
     
  17. Dougie D

    Dougie D Crème de la Crème

    Jan 30, 2016
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    I bought my Speed Triple from the other end of the country,saw loads of close up photos and a video, it was only 18 months old with very low miles so it wasn't a difficult decision. If it was older or had more miles I'd prefer to see it,although most dealers will let you return it if your not happy and it's not as described
     
  18. Tigcraft

    Tigcraft Unheard of Member

    Mar 29, 2014
    2,575
    800
    Holmfirth West Yorkshire
    It’s all about pictures. If the dealer is willing for extra pics then probably he’s the right dealer, honest and open, if not then leave. I bought an average cb1300 a decade ago form a small dealer, it was at a loss to him, got pics I asked for and turned out far better!! Just shows.
     
  19. Yorkshireman

    Yorkshireman Crème de la Crème

    Dec 12, 2015
    3,401
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    Barnsley
    Don’t forget we have a thread on here where a member can go and inspect a bike for you if you are too far away. We are spread all over the country so someone is likely to be close to the bike and we’d take the photos YOU want to see, the dealer will probably take the photos THEY want you to see, if you get my meaning.
    *** Little rant alert***
    We might be in lockdown at the moment but if MCN can test ride bikes in January and The Missenden Flyer can ride the new Trident in February (essential journeys??) then somebody could go look at a bike for you to help your mental health and boost the economy. ****
    Jus sayin:cool:
     
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  20. Dougie D

    Dougie D Crème de la Crème

    Jan 30, 2016
    10,664
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    Does anyone know the situation about travelling to collect a new or used bike during lockdown?
     
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