Poor Finish

Good questions! Not sure on that one although in all fairness they can't really expect you to find every fault on their premises and should allow you to go through it at your own time. Eric

 

Yes please do. It'll be of interest to all I've no doubt.

 

Yeah good luck hope the outcome is positive.

 

Oh dear Rocker, sorry to hear that Triumph are not playing ball. Do fight on though, it's the right thing to do.

Do you have any pics of the offending items you could post on here?

 

Damn, that is not what I would have expected from Triumph.
Sorry for your troubles Rocker.
Best of luck and pictures please so we know what to look out for.

 

Damn sorry to hear that, keep on at them that you are not happy, I'm picking mine up next week so would be good to know what to look out for.

 

Hey rocker, what a ball ache! I know you shouldn't have to but go as high as you can with letter of complaint stating that you are/will be making this acceptance of poor workmanship by triumph across numerous forums etc. Keep us posted

 

That's crap service but keep trying - agree with crispey above.

 

Don't understand how dealers can get away with that,if you purchased anything from a shop your contract is with the shop not the wholesaler,importer or manufacturer,they should make sure everything is in A1 condition, if it's not they should rectify or replace and then the dealer should get credited from triumph

 

Hi Rocker, the reason why I was asking for pics, is that if you have good quality pics that you could post on this forum.That would allow us all to see what the problem is and those who wanted to could sign a petition that you could share with Triumph.

Unfortunately when on your own, the manufacturers think they can push you around. If they find you have solid, influential support, that might persuade them to think again.

 

And theres a lot of people picking up new bikes this time of year so if they know the sort of thing to look for they can reject it before signing for it

 

Hi rocker that's shit mate. I'll be picking mine up tomorrow morning it'll have a good going over now you've pointed out these problems . Hope you get a satisfactory result from triumph .

 

Thanks for the advice Rocker, picking mine up in a couple of days will go over as much as possible, anything specific to check in detail - you mention the forks - what should I look out for exactly ?

 

Hope you can get these initial issues sorted because if the 2016 Speed is supposed to be better than my previous 2012 machine, it's going to be a fantastic bike to ride and enjoy.

 

New to the forum and sad that my first post is a reiteration of what you have written here. I have many bikes and have never seen anything quite like triumph finish.

I rejected my first explorer on collection due to a weld hole in the frame.

My new explorer has a badly scratched tank UNDER the lacquer but covered by the fairing.

I am in the process of rejecting my triple 94r due to badly chipped wheel rims on a brand new bike.

On the latter triumph have rejected the claim and asked the dealer to refurb them.

Appalling. Never had this on a jap or US bike. Just not sure I want another triumph TBH.