Quality Control

Discussion in 'Newbies Hangout' started by slbspooks, Oct 28, 2019.

  1. slbspooks

    slbspooks New Member

    Oct 28, 2019
    5
    3
    devon
    Bought my ThruxtonR May 2018,2016 model,one owner with 3000 miles on the clock and was really pleased with my purchase.I wanted a bike which I planned to keep and I already liked the standard Thruxton so when the R came out I started saving the pennies.I owned a 955i speed triple for 5 years,36000 miles and apart from a seized chain adjuster that bike didn't miss a beat so I was expecting the latest Triumph bikes to at least equal the older bikes build quality but sadly it doesn't appear to be the case.January 2019 the bike was cutting out at junctions so an internet search revealed a recall to get the fueling remapped which the previous owner had missed.Bike booked in at the local dealers(quick,efficient service,thanks guys). During the warmer months the bike is great but below twelve degrees c the bike misfires and feels like it loses a cylinder.Helmet off and earplugs out reveals a rapid clicking sound and looking under the tank I see a spark coming out of the ht lead.Now these are problems I was going to fix but getting the bike out on Sunday,sun out and dry(ish) roads I stood there and watched cracks appearing in the instrument dial lenses.I just covered the bike up and went back indoors.Can't explain how I felt.You spend 10k+ on a bike just to watch it falling apart with only 8000 miles on its fogged and now cracked clocks.Oh,and there are rust scabs on the front wheel spokes as well,great.Looking on other forums reveal my bike problems are not an isolated case.Early model gremlins,maybe but its something potential Triumph buyers may want to keep in mind.A bit negative for a first post,I know but I had to get it off my chest.Now then,where's that Honda brochure?
     
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  2. dilligaf

    dilligaf Guest

    Hi mate and welcome
     
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  3. Vulpes

    Vulpes Confused Member

    Mar 14, 2018
    19,493
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    Hi and welcome.
     
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  4. David Cooper

    David Cooper Triumph Rocketeer.
    Subscriber

    Hello and welcome to the forum .

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  5. darkman

    darkman Crème de la Crème

    Oct 26, 2015
    7,656
    1,000
    Southcoast of the UK Earth
    Hi n welcome :) The plug lead shorting is a known problem with Triumph so should be an easy repair poss even recall. As for the dial lenses and spokes have a word with the dealer as well, definitely agree with you on the quality issues sadly :-(
     
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  6. JerryBB

    JerryBB Noble Member

    Oct 6, 2019
    1,169
    443
    Wales
    As a recent convert to Hinckley Triumphs I have noticed what seems to be a number of faults with the newer models, though perhaps it is only those bikes with faults that get mentioned and I don't hear about all those without faults.
    Hope you get it sorted, one way or the other
     
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  7. freck

    freck Elite Member

    May 4, 2017
    1,721
    750
    Preston, Lancs, UK
    Welcome mate, sorry to hear of your woes.
    I wouldn’t be too dismissive of Triumph’s build quality, I think it’s endemic of modern bikes being built to maximise profits. And Hondas are no exception. My wife’s VFR isn’t immune and is certainly not as well made as Hondas I’ve had in the past.
     
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  8. Helmut Visor

    Helmut Visor Only dead fish go with the flow
    Subscriber

    Oct 3, 2018
    6,556
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    Three Counties
    Hi slbspooks, and welcome in :cool::cool:
     
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  9. Bad Billy

    Bad Billy Baddest Member

    Jun 1, 2017
    6,801
    1,000
    Southern Softyville
    Hi Mate & Welcome to the Forum :cool:
     
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  10. Wessa

    Wessa Cruising

    Apr 27, 2016
    11,832
    1,000
    North West England
    Hi and welcome...
     
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  11. steve lovatt

    steve lovatt Something else

    May 12, 2014
    9,242
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    North Yorkshire
    Hi and welcome to the forum :cool:
     
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  12. Baldrick174

    Baldrick174 Active Member

    Sep 22, 2019
    207
    43
    Boscastle, Cornwall
    Welcome. Not a good start with a new bike but as already stated, go back to the dealer with the bike and show him all the faults that have occured and are occuring. I'm sure they will help you out. Never hurts to ask as they say
     
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  13. Tiglet

    Tiglet Vintage Member

    Mar 28, 2016
    4,434
    1,000
    Cheshire
    Hello and welcome to the forum :)
     
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  14. joe mc donald

    Subscriber

    Dec 26, 2014
    15,519
    1,000
    slough / burnham
    Slbspooks.
    Welcome to the Family. Sorry to hear about your woes. The spark plugs caps I do believe there was I recall for those as it was a safety issue so check it. Also if you have just purchased a bike and the clocks are faulty then its a dealer issue so get it back there and ask for repair or replacement or money back. Trading standards will support you there. It sad as I think this is the first report I have heard reflecting bad reviews on the bike. I do know the rims and spokes do have corrosion issues and I do feel Triumph should hold their hands up and help you out there. Do let us all know how you are getting on with it. And again it saddens me hearing stories like this about the marque I love.
    Regards
    Joe.
     
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