Chester Triumph

Discussion in 'Dealers & Workshop Reviews' started by Bolosun, Mar 14, 2023.

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  1. Bolosun

    Bolosun Well-Known Member

    Aug 25, 2020
    218
    93
    Crewe/Cheshire
    Anyone been to the new Triumph dealership near Deeside, Chester? Just booked a test ride, one at Staffordshire Triumph next month and at Deeside in July.
     
  2. nickjaxe

    nickjaxe Active Member

    Sep 2, 2020
    45
    28
    Cheshire UK
    Yeah I have been...quite posh....took my T100 for a check.

    You do know its not the old dealer in Chester I presume.
     
  3. Bolosun

    Bolosun Well-Known Member

    Aug 25, 2020
    218
    93
    Crewe/Cheshire
    I assumed that. Used to be Bill Smiths.
     
  4. Iceman

    Iceman Crème de la Crème

    Apr 19, 2020
    1,980
    1,000
    Lancashire
    Yes it was Bill Smiths
     
  5. stollydriver

    stollydriver Elite Member

    Apr 25, 2015
    2,034
    800
    north wales
    Always had great service and choice at Staffordshire Triumph.
     
  6. Bolosun

    Bolosun Well-Known Member

    Aug 25, 2020
    218
    93
    Crewe/Cheshire
    I haven't :mad:
     
    • Like Like x 1
  7. Wessa

    Wessa Cruising

    Apr 27, 2016
    11,317
    1,000
    North West England
    I have been to both outfits.
    Staffordshire Triumph seem to be a friendly bunch of folk. The new Chester Triumph shop has a couple of techs from Bill Smiths in the workshop, so I reckon they should be ok.
    I’ve not used either for servicing so cannot comment on whether they are any good. I used Bill Smiths for purchasing my Triumphs and servicing before they lost the triumph franchise. I recently had my Tiger Sport serviced by Ian Mackman (ex Bill Smith service manager), excellent service and a real friendly chap.
    https://www.2machsmotorcycles.com/
    He is well worth a call if you live in the North West and need a service.
     
  8. Iceman

    Iceman Crème de la Crème

    Apr 19, 2020
    1,980
    1,000
    Lancashire
    I dealt with Bill Smiths some years back when they had the Triumph dealership, I saw a really tasty ultra low mileage Street Triple 675 R they had and traded in my very low mileage Speed Triple for it. I was more than happy with the service I received and the staff were knowledgeable and friendly. I would deal with them again if they had a machine that took my fancy so to speak
     
    • Like Like x 1
  9. nickjaxe

    nickjaxe Active Member

    Sep 2, 2020
    45
    28
    Cheshire UK
    Hi...was Ian the Service Manager till they recently lost the franchise?

    His place is not far from me interesting...any sort of cafe onsite?
     
  10. Wessa

    Wessa Cruising

    Apr 27, 2016
    11,317
    1,000
    North West England
    Hi Nick, no Ian left there some time ago. The current service manager at Smiths is called Ben. There is no cafe but a free coffee machine is available. The main thing for me is the service, which is excellent :)
     
  11. Bolosun

    Bolosun Well-Known Member

    Aug 25, 2020
    218
    93
    Crewe/Cheshire
    Thanks for the pointer Wessa. As I live in Crewe, he is just down the road from me, I'll give him a shout when the the Speed Triple needs the valve clearances doing.
     
  12. nickjaxe

    nickjaxe Active Member

    Sep 2, 2020
    45
    28
    Cheshire UK
    Many thanks...oh yes Ben with the beard I know him.....prob get my next MOT done there.
     
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