I tried to get Triumph to go good for the quickshifter and replace it with a straight shift rod, and they said no way. As far as having the dealer deactivate the quickshifter, not needed, just go into the menu and deactivate it yourself.
Sorry SteveRS, I didn’t make that clear. Rather than deactivate in the menu, I was meaning for Kazzz to have it physically removed and also have the appropriate map/software reloaded for no quickshifter fitted, which would protect the bike from activation should Kazzz sell it on at some point and assuming the dealer and/or Triumph don’t get to the bottom of the issue which I doubt they will even look at . . . . (See below!) In your case, I suspect a simple shift arm would cost very little from Triumph and I would expect your dealer would reload the software for goodwill but perhaps you’re happy with the status quo and in any event, you shouldn’t have to pay extra for a lesser spec. Incidentally, a couple of months back I wrote to Bloor at Triumph outlining my thoughts about the possible causes of this problem and although I received a very courteous reply from their engineering/product development team, they pretty much stonewalled any suggestion other than the “accepted” explanation of the shiftarm clashing with the QS and as a result, I suspect they are no longer looking at the problem. As such, where bikes with the modified shift arm have this problem, almost certainly their mindset will be to honour the warranty whilst taking the unspoken view that the owner will be the “cause” of the damage with nothing wrong with the bike. It is always possible they continue to monitor QS complaints, whilst publicly “decrying” that a problem exists but I for one would rather not be part of a data gathering exercise and remain thankful to you for highlighting this because I would have otherwise gone for the QS for sure. Interesting to note that at the time I wrote, I indicated my intention to buy and also enquired if I could buy the bike without a QS because at the time it was a free option (unlike in Canada where you have already stated it is standard fitment). In their reply, Triumph recommended I go with the QS as it makes the bike so much more fun to own and ride. This remark alone serves to endorse their (misplaced?) faith in the product. Ride safe pal and cough-free
I think you’re absolutely right with Triumph not having any interest in fixing the issue. Sad. For the record I’m not happy with the status quo. I wanted to be reimbursed for the quickshifter that doesn’t work as advertised, and have a shift rod installed in place of it. Triumph North America said no. Very disappointing. Anyway I’ve moved on and have accepted that I don’t have a quickshifter. The bike is brilliant so I’m not totally disappointed with my purchase, it’s just to bad that things worked out the way they have. It sort of took the shine of a new bike purchase. Thanks, hopefully you can ride soon as well. I believe the UK is still on lockdown, is that correct?
Yes we are but there’s an expectation of an announcement this weekend and some easing of restrictions. I won’t be riding the bike yet because I’m taking it to have the paint clear coated in gloss - in hindsight, life would have been easier if I had bought a white one!!
I’ve got a quick shifter on my street triple RS which i rarely use and I’ve had no problems,if you use your clutch when gear changing doesn’t this cancel out the quick shifter? If so speed triple riders who are concerned about damaging there gearbox could just always use there clutch.
Hi Shaun, thanks for your comment but I do believe the alternative of using the clutch is widely understood. The failure often occurs via a false neutral, with the power feeding back in before the bike then slams into gear. When this happens,the loading on the dogs is potentially catastrophic and can and likely will severely damage the gearbox even from a single occurrence. When it happens, most riders are likely to blame themselves, thinking they did something wrong and it was a one-off and thus they may get caught out a second or even third time and by then, their gearbox is often just rubble. Only real guarantee, even for a bike hitherto unaffected, is not to use the QS from the get go or like me, buy a bike without it fitted. It would seem that only a minority of bikes are thus affected and some riders are just lucky. Think of the Triumph quickshifter as an IED which preys on owners who enjoy playing Russian Roulette
So on my “second speed triple” I rode off without deactivating the IED, stupid, and when I went to grab a gear at about 7000 rpm’s the quickshifter actually engaged even though I was using the clutch. Luckily it didn’t smash the dogs to hard, but for f@#k sakes that shouldn’t happen. I haven’t heard of any street triples with this issue as of yet. I’m glad yours works fine.
Hey Steve - I’m being stupid perhaps but don’t understand what you mean by this. What actually happened?
Ok, so upon changing gears manually it got confused and quickshifted, which found a false neutral and slammed into the next gear. . Fortunately I was pulling in the clutch, trying to change gears manually, so that saved it from engaging to violently. Unbelievable.
OK, so you pulled the clutch at 7K whilst easing/closing the throttle and selecting an up change at the same time but instead of going into gear, it false neutraled before then “slamming” in to gear whilst you still had the clutch pulled. On my Tiger, I roll off the throttle, pull the clutch and select an up change almost as a single action and then release the clutch and roll on the throttle. I’m alerted to a false neutral because instead of getting “drive”, the revs fly up with the application of throttle. As a reflex action, I immediately close the throttle and pull the clutch and coast - it’s then that all hell breaks loose in the box as the dogs grate over each other until they engage with a big clunk. Rarely happens these days because I know how to avoid it with slow, deliberate changes but like you say damage, if any, will be minimal because with the clutch pulled, the gears aren’t loaded. From what you’re saying, there’s till some risk of unreliable changes with the QS when using the clutch and only guarantee is to deactivate . . . . glad I haven’t got one fitted
There was no easing the clutch/throttle or gear shifter, there can’t be when doing fast shifting. It’s a speed triple not a Sunday cruiser. This is obviously a design flaw, and like you said they don’t appear to be interested in resolving it.
I'm guessting you are right, because we got an invite to pick up the bikes tomorrow, but first they are going to show us how to use the QS on the dyno.. Say what?? I've had multiple bikes with QS, the S1000R before this Speed. I go to race tracks also, never ever had 1 bad shift. And with the Triumph all of a sudden I don't know anymore how to use a QS? I'm glad I officialy got this via the insurance company and lawyer, because this will not be the case. I'm not the problem, the bike/QS is this problem.
If possible, print off a few lines/threads on this forum for them to browse through whilst teaching you..... Should be amusing....
Ok we picked up our bikes yesterday. The technician showed me the cogs with the damage. He also tested the bike in front of me on the dyno.. ok.. The expert was also there and he noted everything. He also asked if we (the riders) did anything wrong or there is another way to do the shift. The answer was NO. this is not our fault. The only experience the technician had was that the gearbox not liked a shift at 5k rpm under max load. hmmmm ok strange but on Sunday we go out for a daytrip and... let’s hope for the best and I will ride it like all my other bikes. Not looking at the dash but enjoying.
Time for some full throttle high rpm shifting. Just be ready in case the IED goes off. Anything mentioned in case the bike still malfunctions? Like what are they going to do for you then. Good luck and keep us posted please.
Not direct, but the insurance stated: if the problems stays, again to the dealer and they need further investigation.
Triumph doesn’t know what the problem is unfortunately. I’ve talked to everyone I could from Triumph. They have left me high and dry with the replacement bike, as it false neutraled on me while riding it home after picking it up from the dealer.
